Privacy Policy

Your privacy is important to me. This policy explains how I collect, use, and protect your personal information when you visit tiger-lily.earth or work with me through my offerings.

1. Who I Am

This website is owned and operated by:

Phoebe Sullivan
Trading as: Tiger-Lily.Earth
Email: phoebe@tiger-lily.earth

2. Information I Collect

I may collect and process the following information:

  • Personal details you provide (e.g., your name, email address, phone number) when you:

    • Sign up for my mailing list

    • Enquire about or book a service

    • Purchase a course, retreat, or event ticket

  • Payment information (processed securely by third-party payment providers; I do not store card details)

  • Technical data such as IP address, browser type, and pages visited (collected through cookies and analytics tools)

3. How I Use Your Information

I use your information to:

  • Provide the services you have booked or purchased

  • Send you information you have requested (e.g., emails, resources, event details)

  • Process payments securely

  • Keep you informed about my work, offerings, and updates (only if you have opted in)

  • Improve my website and services

4. Sharing Your Information

I will never sell your personal information.
I may share your information with trusted third-party providers who help operate my services, such as:

  • Payment processors (e.g., Stripe, PayPal)

  • Email marketing platforms (e.g., Squarespace Email Campaigns, Mailchimp)

  • Event booking systems (e.g., Acuity Scheduling)

These providers only use your information to perform services on my behalf and must comply with data protection laws.

5. Marketing & Communication

You will only receive marketing communications if you have actively opted in (e.g., joining my mailing list).
You can unsubscribe at any time by clicking the link in the email or contacting me directly.

6. Cookies

This website uses cookies to improve your browsing experience and collect anonymous data about site traffic. You can disable cookies in your browser settings if you prefer.

7. Data Security & Retention

I take appropriate security measures to protect your data from loss, misuse, and unauthorised access.
Your personal data will be kept only for as long as necessary to fulfil the purposes for which it was collected.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data I hold about you

  • Request correction or deletion of your personal data

  • Withdraw consent for marketing communications at any time

To exercise these rights, email phoebe@tiger-lily.earth.

9. Links to Other Websites

My website may contain links to third-party websites. I am not responsible for the privacy practices or content of those sites.

10. Changes to This Policy

I may update this policy from time to time. The latest version will always be posted on this page.

📩 Contact
If you have any questions about this Privacy Policy or how your data is handled, please email: phoebe@tiger-lily.earth